Support Coordination & Plan Management
Two services that work together to help you get the most out of your NDIS plan — available in person across Perth Metro and via telehealth Australia-wide.
Support Coordination
We connect you with trusted providers and help you achieve your NDIS plan goals across Perth Metro, working alongside you and your family every step of the way.
- Plan implementation and goal setting
- Provider connection and relationship management
- NDIS appeals support and advocacy
- Plan reassessment and review assistance
- Crisis support and emergency coordination
- Capacity building and skill development
- Community connection and social inclusion
Plan Management
Manage your NDIS funds with our API-integrated tools for fast claims processing and transparent budget management, so your funding always works as hard as you do.
- Fast invoice payment processing
- NDIS API integration for real-time claims
- PACE plan support and management
- Budget monitoring and reporting
- Client dashboard with 24/7 access
- Provider payment coordination
- Financial reporting and statements
From enquiry to onboarding
Enquire or refer
Reach out directly, or have your support coordinator, plan nominee or family submit a referral.
Free consultation
We talk through your plan, budgets and goals to confirm the right fit.
We handle the changeover
We confirm your plan dates and manage the switch from your current provider, if any.
Ongoing support
Fast claims, budget tracking and a team you can reach whenever you need to.
Common questions
What is NDIS support coordination?
Support coordination helps you understand and use your NDIS plan. A support coordinator connects you with providers, helps you set and work toward goals, assists with appeals and plan reviews, and can step in during a crisis.
What is NDIS plan management, and how is it different from self-managing?
A plan manager pays your provider invoices, tracks your budget and handles NDIS claims on your behalf, while you keep the freedom to choose registered and unregistered providers. Self-managing means you pay providers and claim funds back yourself; plan management removes that admin without limiting your provider choice.
Does plan management cost me anything out of pocket?
No. Plan management is funded by the NDIA as a separate line item in every plan and does not reduce your other support budgets.
Can I use Kaya Care WA if I live outside Perth?
Yes. We deliver support coordination and plan management Australia-wide via telehealth, alongside in-person support across Perth Metro and southern suburbs.
What languages does Kaya Care WA support?
We provide support in English, Hindi and Punjabi.
How do I switch to Kaya Care WA from my current provider?
Submit a referral or contact us for a free consultation. We'll confirm your plan details and dates, then handle the changeover with your outgoing provider and the NDIA.
Not sure which service you need?
Book a free consultation and we'll help you figure out the right fit for your plan.
Book Free Consultation